The term ‘GM’ will, for many people, be a reminder of a few years ago, when genetically-modified crops were creating a big fuss, and supermarkets started a big advertising campaign, advertising ‘no GM ingredients used.’ However, for people who have played online games, the letters have a different meaning – ‘GM’ stands for ‘Games Master,’ and it refers, in the majority of cases, to the ‘law enforcement’ of games. Generally, it is a GMs job to keep the peace within online gaming environments – they will reply to calls of varying natures, every now and then making their presence known within the game. It’s still a moderately New career, but a one which is quickly becoming more in demand as online gaming expands hugely. There are various Careers arising from this speedy growth of this now huge industry, but we are going to investigate this particular role. For individuals searching for New careers, we will provide an idea of what is required to become a Games Master.
The job requirements asked for when becoming a Games Master are actually pretty high as far as requirements for Careers go. It’s not just about being a dork and playing games – you must have very high standards of customer service, and, typically, you are needed to be able to speak fluently in more than one language. Normally, the online games will mix people together from various different countries, so being able to speak more than one language is a huge bonus. The role is highly customer service orientated, so you need to have great people skills, be confident to deal with regularly irate and angry individuals, and also with a huge assortment of problems. Game Masters are there to help people who maybe get stuck as a result of a bug or something within then game, and they are also there to handle people who are being offensive. One error people usually make regarding Game Masters is that they are there for technical difficulties, and to fix problems with games – this is rarely the case. Games Masters are there normally only for customer service, rather than for technical problems, but GMs can report bugs back to the development team.
For individuals searching for New careers and are interested in games, but perhaps don’t have the technic



